Shopping Policies for The Random place. Order Placement: Customers can place orders through our website. Orders are confirmed via email with an order number. Payment: We accept various payment methods, including credit/debit cards and digital wallets. Payments are processed securely. Shipping: We offer standard and expedited shipping options. Shipping costs and estimated delivery times are displayed during checkout. International shipping is available with associated costs. Order Processing: Orders are typically processed within 1-2 business days. Customers receive shipping confirmation emails with tracking information. Returns and Exchanges: Returns are accepted within 30 days of receiving the order. Items must be unused, with tags attached, and in original packaging. Customers are responsible for return shipping costs. Exchanges are processed based on product availability. Refunds: Refunds are issued to the original payment method. Processing time for refunds may vary. Product Availability: Products on our website are subject to availability. In the rare event of unavailability, customers will be notified and offered alternatives or a refund. Quality Assurance: We strive to provide accurate product descriptions and images. If a product does not meet expectations, customers can contact us for resolution. Customer Support: Our customer support team is available for inquiries and assistance. Contact information is provided on the website. Privacy and Security: Customer information is handled securely and in accordance with our privacy policy. Payment information is encrypted for enhanced security. Promotions and Discounts: Promotions and discounts are subject to terms and conditions. Expiry dates and exclusions may apply. Feedback and Reviews: We encourage customers to provide feedback and reviews. Constructive feedback helps us improve our products and services. By shopping on our website, customers agree to adhere to these policies. For more details, refer to our comprehensive terms and conditions page. Return/Refund Policy 1. Returns and Refunds We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you may return items within 30 days of delivery for a full refund. 2. Eligibility Criteria To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging. Clothing items must have tags attached. 3. Return Process To initiate a return, please contact our customer service team at [your contact email/phone]. Our team will guide you through the return process and provide you with a return shipping label. 4. Refund Timeline Once your return is received and inspected, we will process your refund within 5 business days. Refunds will be issued to the original payment method. 5. Exchanges Unfortunately, we currently do not offer exchanges. If you need a different size or color, please return the original item and place a new order. 6. Shipping Costs Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 7. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs. 8. Final Sale Items Certain items may be marked as final sale and cannot be returned or refunded. This will be clearly stated in the product description. 9. International Returns Customers are responsible for return shipping costs for international orders. 10. Contact Information If you have any questions about our Return/Refund Policy, please contact us alexstilin@gamil.com Thank you for shopping with us!
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